Avaya Aura

Avaya Aura® solution components:

Avaya Aura® Session Manager supports the innovative session-based architecture that makes it possible to manage users and multimedia communications features across complex enterprise networks, including across both Avaya and third party communications systems.

Session Manager provides the capabilities to integrate and interoperate PBXs and other communications systems, provides users in any location with access to real-time communications services and enables them to take their communications “profile” with them anywhere in the network.

Avaya Aura® Communication Manager builds on the Session Manager core to provide a comprehensive software foundation for real time voice and video communications. Avaya Aura Communication Manager delivers more than 700 services for unified communications, including support for mobility, contact center, messaging, auto attendant, advanced conference calling and E911.

Avaya Aura Communication Manager can be flexibly deployed as either a centralized SIP ”Feature Server” for SIP end points or as an Evolution Server supporting a mix of new and existing, SIP, H.323, digital and analog devices.

Avaya Aura® Presence Services integrates and distributes rich presence capabilities across a wide range of business environments. A multi-protocol, open standards-based (SIP/SIMPLE and XMPP) platform, Avaya Aura Presence Services is designed to collect, aggregate, and publish presence from and to multiple sources and clients, serving as a common collection/distribution point. In addition to serving clients and collecting from sources across the Avaya portfolio, Avaya Aura Presence Services operates across Microsoft desktop applications as well as other third party sources. Avaya Aura Presence Services can be implemented without incurring the expense of third-party solutions.

Avaya Aura® System Platform takes advantage of virtualization technology, enabling enterprises to consolidate applications in a single server, driving significant cost savings while simplifying installation, licensing, management, network utilities, backup, upgrades and remote monitoring. A leading example of this is the Avaya Aura® Solution for Midsize Enterprise which combines the Avaya Aura core components into a single server.

Avaya Aura® System Manager is a centralized, secure, browser-based management console that provides network administrators with an integrated, intuitive solution for network management. It includes provisioning, user administration, dial plan management, routing policies, security and fault/performance monitoring, and licensing.

Delivering a common, enterprise-wide management framework across users, capabilities and applications—including other vendor’s solutions—results in better data consistency, faster deployment, lower total-cost-of-ownership and less training.

Avaya Session Border Controller for Enterprise (SBCE) secures the real-time communications that flow beyond the borders of your internal network. Built from the ground up to support enterprise SIP trunking requirements, it includes a set of advanced security features and an optional remote worker capability that extend the power of Avaya Aura throughout your enterprise.

Avaya Aura® Application Enablement Services is a set of software interfaces that provide connectivity between external applications and Avaya Aura Communication Manager. Using Application Enablement Services, software developers can write client applications in the programming language or protocol of their choice— enabling customers and DevConnect partners to integrate Avaya Aura with hundreds of communications and business applications.

Avaya Aura® Applications

Avaya Aura® based networks deliver on The Power of We™ by providing the industry’s most comprehensive suite of advanced communications applications for voice, video, mobility, messaging, conferencing, contact center and more. These include:

Avaya Flare® Experience: An easy to use interface that turns desktops and iPads into mobile decision making and knowledge sharing powerhouses. Establish a high performance collaboration environment with one swipe real time access to your enterprise, partners and customers. Integrated audio, video and web conferencing capabilities connect you while on the go with IM, presence, contacts, directories, calendars, email, doc sharing and more.

Avaya Video Solutions: High definition, cost-effective video for individuals and workgroups across the enterprise.

Avaya Aura® Conferencing: Carrier-grade, on-premises multi-modal conferencing suite for audio, video, and fully integrated web-based communications.

Avaya Aura® Messaging: Provides you with control of your messaging environment, managing texts, e-mails, voicemails and instant messages in one user-friendly format.

AvayaLive™ Engage: Meet, sell and learn in a fluid and immersive, real-time, web environment, featuring rich 3D graphics and audio.

DevConnect Applications: An extensive array of third-party applications for vertical market requirements and specific customer needs helps you get the most from your Avaya Aura solution.

Each application can be separately scaled, enabling customers to flexibly introduce applications for targeted users and then incrementally expand to broader user populations over time.

These applications benefit from multi-vendor, SIP interoperability and Avaya’s industry leading position in implementing advanced mobility features.

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